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WaiterMate
WaiterMate
Learning WaiterMate
Ordering
Payments & Refunds
Vouchers & Loyalty
Bar Tabs & Debtors
Daily Tasks
Configuration
OfficeMate
Learning OfficeMate
Menu Configuration
Plusses and Option Groups
Combos, Discounts & Surcharges
Loyalty Points, Gift Vouchers & Coupons
Triggers
Printing
Daily Tasks
Users & Permissions
Customers
Configuration
Stock Control
Learning Stock Control
Stock Set Up
Stock Maintenance
Invoicing & Stocktakes
Reporting
Sales Reports
Takings Reports
Audit Reports
Stock Control Reports
Integrations
Oolio Payments
Reservations & Online Vouchers
Xero
MYOB and Quickbooks
Deliverect
Tyro
Other Integrations
Technical & Support
Cashdrawers
Tablets
Remote Access
The OrderMate Portal
FAQ & Troubleshooting
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OrderMate Help Guides
WaiterMate
WaiterMate
Learning WaiterMate
Ordering
Payments & Refunds
Vouchers & Loyalty
Bar Tabs & Debtors
Daily Tasks
Configuration
OfficeMate
Learning OfficeMate
Menu Configuration
Plusses and Option Groups
Combos, Discounts & Surcharges
Loyalty Points, Gift Vouchers & Coupons
Triggers
Printing
Daily Tasks
Users & Permissions
Customers
Configuration
Stock Control
Learning Stock Control
Stock Set Up
Stock Maintenance
Invoicing & Stocktakes
Reporting
Sales Reports
Takings Reports
Audit Reports
Stock Control Reports
Integrations
Oolio Payments
Reservations & Online Vouchers
Xero
MYOB and Quickbooks
Deliverect
Tyro
Other Integrations
Technical & Support
Cashdrawers
Tablets
Remote Access
The OrderMate Portal
FAQ & Troubleshooting
WaiterMate
Step-by-step guides to set up and use WaiterMate for seamless management of tables, orders, and payments.
Learning WaiterMate
Using the Table Module in WaiterMate
Using the QuickSale Module in WaiterMate
Using the Bar Tab Module in WaiterMate
Using the Phone Order Module in WaiterMate
Using the Debtors Module in WaiterMate
Making Delivery Orders in WaiterMate
Making Payments in WaiterMate
Managing Delivery Drivers in WaiterMate
Ordering Portions in WaiterMate
See more
Ordering
Deleting Items In WaiterMate
Placing 'Pickup' Phone Orders
Placing 'Delivery' Phone Orders
Processing Third Party Deliveries
Adding Customers in WaiterMate
How to unlock Tables, Phone Orders or Bar Tabs in WaiterMate
See more
Payments & Refunds
Processing a Quick Refund
Refunds Using Closed Accounts
Splitting Bills in WaiterMate
Applying a Discount
When should I use Refund, Discount, Deletion or a Price Change?
Viewing Closed Accounts in WaiterMate
Processing an Un-integrated Payment
EFTPOS Warning
Email Tax Invoice in WaiterMate
See more
Vouchers & Loyalty
How to Sell a Gift Voucher
Voucher Reversal in Waitermate
Online Deposits or Gift Vouchers - Unintegrated
How To Redeem Loyalty Points
Bar Tabs & Debtors
Creating a Debtor in WaiterMate
Transfer Sales to a Debtor
Making a Payment to a Debtor
Deposits Using Debtors
How to Create and Use Bar Tabs with Cards
See more
Daily Tasks
How to Perform a Reconciliation on WaiterMate
Cashdrawer Skims
How to Create a Petty Cash Entry in WaiterMate
Performing a Settlement with an Integrated Bank Pin Pad
How to Clock On/Off in WaiterMate
System Admin - Printing Tab
How To Force A Menu Download
See more
Configuration
Assign Log-in Methods to Users
Using Bistro Mode
Re-directing Printers via WaiterMate
Making Permanent Price Changes from WaiterMate
Configure Display in WaiterMate
Creating/Editing your Table Floor Plan
Setting a Countdown on an Item
See more