OrderMate Help Guides
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Technical & Support
WaiterMate
Learning WaiterMate
Ordering
Payments & Refunds
Vouchers & Loyalty
Bar Tabs & Debtors
Daily Tasks
Configuration
OfficeMate
Learning OfficeMate
Menu Configuration
Plusses and Option Groups
Combos, Discounts & Surcharges
Loyalty Points, Gift Vouchers & Coupons
Triggers
Printing
Daily Tasks
Users & Permissions
Customers
Configuration
Stock Control
Learning Stock Control
Stock Set Up
Stock Maintenance
Invoicing & Stocktakes
Reporting
Sales Reports
Takings Reports
Audit Reports
Stock Control Reports
Integrations
Oolio Payments
Reservations & Online Vouchers
Xero
MYOB and Quickbooks
Deliverect
Tyro
Other Integrations
Technical & Support
Cashdrawers
Tablets
Remote Access
The OrderMate Portal
FAQ & Troubleshooting
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OrderMate Help Guides
Technical & Support
WaiterMate
Learning WaiterMate
Ordering
Payments & Refunds
Vouchers & Loyalty
Bar Tabs & Debtors
Daily Tasks
Configuration
OfficeMate
Learning OfficeMate
Menu Configuration
Plusses and Option Groups
Combos, Discounts & Surcharges
Loyalty Points, Gift Vouchers & Coupons
Triggers
Printing
Daily Tasks
Users & Permissions
Customers
Configuration
Stock Control
Learning Stock Control
Stock Set Up
Stock Maintenance
Invoicing & Stocktakes
Reporting
Sales Reports
Takings Reports
Audit Reports
Stock Control Reports
Integrations
Oolio Payments
Reservations & Online Vouchers
Xero
MYOB and Quickbooks
Deliverect
Tyro
Other Integrations
Technical & Support
Cashdrawers
Tablets
Remote Access
The OrderMate Portal
FAQ & Troubleshooting
Technical & Support
Troubleshooting tips and detailed guides to resolve issues, ensuring your operations run smoothly every day.
Cashdrawers
Cashdrawer Setup
How to stop the cashdrawer from opening on EFTPOS transactions
What is an OfficeDrawer?
Tablets
How to setup WaiterMate on a Tablet
Tablet troubleshooting
How to Change Display/Resolution on your tablet
How to lock the orientation on your Tablet / iPad
How to reset / log off your Tablet or iPads Remote Desktop Session
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Remote Access
How to setup Remote Access to your POS (Windows)
How to Download/Install/Update TeamViewer
How to Enable File Sharing on Remote Access
How to setup Remote Access to your POS (MAC)
The OrderMate Portal
The OrderMate Portal FAQs
The OrderMate Portal Password Reset
How to create a shortcut icon (App) to The OrderMate Portal on your mobile, tablet or computer.
Troubleshooting The OrderMate Portal
Adding Additional Users to The OrderMate Portal
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FAQ & Troubleshooting
What happens if I change my modem, network or ISP?
Disconnected from server
POS Screen Upside-down or Sideways
OrderMate POS Backups
How do I receive support?
Off-Site Backup & Recovery
POS Software Upgrades
How does the loan hardware process work?
How to clean a print head on a thermal printer
OrderMate License Activation
Hardware Specifications
What antivirus should I use with my POS?
Repair and warranty process
Request a OrderMate License Activation Key
Caller ID Setup
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