Technical & Support
Troubleshooting tips and detailed guides to resolve issues, ensuring your operations run smoothly every day.
Cashdrawers
Tablets
Remote Access
The OrderMate Portal
FAQ & Troubleshooting
- What happens if I change my modem, network or ISP?
- Disconnected from server
- POS Screen Upside-down or Sideways
- OrderMate POS Backups
- How do I receive support?
- Off-Site Backup & Recovery
- POS Software Upgrades
- How does the loan hardware process work?
- How to clean a print head on a thermal printer
- OrderMate License Activation
- Hardware Specifications
- What antivirus should I use with my POS?
- Repair and warranty process
- Request a OrderMate License Activation Key
- Caller ID Setup