How do I receive support?

This article will explain:

• What our different support channels are
• When to use our different support channels
• What you need to do to be eligible for support

If you need help you can always contact support. Below are our associated support contact options and their uses.

Phone

1300 667 067

Lodge A Ticket Online

https://help.ordermate.com.au/kb-tickets/new

The OrderMate Portal

portal.ordermate.com.au

Lodge a support request by clicking the "Support" icon in the menu on the left-hand side.

For Non-emergency Questions, issues and Configurations