The OrderMate Portal FAQs

This article will explain:

  • What The OrderMate Portal is
  • How it works
  • If it is secure
  • How much it costs
  • How to get it

What is The OrderMate Portal?

The OrderMate Portal is a web app designed for computers, mobile and tablets, which means you can access it from any computer, smartphone or tablet.

You can simply log into The OrderMate Portal with your email address and password to securely view your stores current (up to the minute) key figures.

Is The OrderMate Portal an App?

The OrderMate Portal is a web-based app and can be accessed by going to https://portal.ordermate.com.au

It can be saved as a shortcut icon by following the guide below:

How to get The OrderMate Portal App on a mobile device

How Does It Work?

The OrderMate Portal will query your POS system live for the most current data. As soon as you log in to The OrderMate Portal, our The OrderMate Portal server will request data from your OrderMate system. While you're viewing The OrderMate Portal, data will be requested continuously so that you're looking at what's happening now.

Is The OrderMate Portal Secure?

The OrderMate Portal is unique in that it doesn’t store any of your report data. Each time you log into The OrderMate Portal, it makes a secure connection to your POS system via the internet (using SSL) and requests the data. The only place your data is stored is in the POS server in your venue.

How Much Does the OrderMate Portal Cost?

The OrderMate Portal has been added as a feature on all of our support plans for FREE.