Composite Triggers

Summary

Triggers are used to activate events or features in the OrderMate software. A composite trigger is a way that we can create one trigger, but build many sub triggers within it. We could do this for a public holiday so we had one public holiday trigger for the whole year or an account type trigger where we may need a price level to be activated for only some account types. 

Creating the Trigger

Example 1 -  Multiple Account Types Trigger

  • Navigate to Triggers in the navigation panel in OfficeMate

  • Select the New icon at the top of the screen

  • Name the Trigger eg Dine in

  • Select the Type - Composite Trigger (a trigger that contains other triggers)

  • Negate will reverse the logic of the trigger, so leave this field blank

  • Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required

  • Select Any Triggers for the activation strategy so that any of the account types will enable this feature 

Next add the Sub Triggers

  • Select the Add icon below the Sub-Triggers box

  • Name the Trigger eg Table Account

  • Select the Type - Account Type Trigger

  • Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required

  • Select the Account Type eg TABLE

  • Select the Green Tick to finalise

  • Repeat this step for all for the account types required


Example 2 - Multiple Dates Trigger

  • Navigate to Triggers in the navigation panel in OfficeMate

  • Select the New icon at the top of the screen

  • Name the Trigger eg Public Holidays 2022

  • Select the Type - Composite Trigger (a trigger that contains other triggers)

  • Negate will reverse the logic of the trigger, so leave this field blank

  • Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required

  • Select Any Triggers for the activation strategy so that any of the public holidays will enable this feature 

Next add the Sub Triggers

  • Select the Add icon below the Sub-Triggers box

  • Name the Trigger eg Australia Day 2022

  • Select the Type - Date Trigger

  • Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required

  • Set the Start and End dates for the public holiday

  • Set the Start and End Times if required (leave as 12.00AM - 12.00AM if this should be for the whole day)

  • Select the Green Tick to finalise

  • Repeat this step for all for the public holiday dates required