Skip to content
Logo
  • Help Guides
  • More
    • OrderMate Website
    • Order POS Equipment
    • Contact Sales
  • Submit a request
Sign in
  1. OrderMate Help Guides
  2. Technical & Support
  3. FAQ & Troubleshooting

FAQ & Troubleshooting

Find answers to some of the common questions we get asked all of the time!

  • OrderMate POS Backups
  • POS Software Upgrades
  • How to clean a print head on a thermal printer
  • How do I receive support?
  • How does the loan hardware process work?
  • What happens if I change my modem, network or ISP?
  • What antivirus should I use with my POS?
  • Repair and warranty process
  • Disconnected from server
  • POS Screen Upside-down or Sideways
  • Off-Site Backup & Recovery
  • Hardware Specifications
  • Caller ID Setup
© Copyright OrderMate Help Guides | Privacy Policy | End User License Agreement