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OrderMate Help Guides
Technical & Support
Technical & Support
Cashdrawers
Cashdrawer Setup
How to stop the cashdrawer from opening on EFTPOS transactions
What is an OfficeDrawer?
Webinars
Menu Management Masterclass Webinar
Take-Away Operations Webinar
FAQ & Troubleshooting
OrderMate POS Backups
POS Software Upgrades
How to clean a print head on a thermal printer
How do I receive support?
How does the loan hardware process work?
What happens if I change my modem, network or ISP?
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Tablets
How to reset / log off your Tablet or iPads Remote Desktop Session
How to lock the orientation on your Tablet / iPad
Tablet troubleshooting
How to setup WaiterMate on a Tablet
How to Change Display / Resolution on your tablet
Remote Access
How to setup Remote Access to your POS (MAC)
How to Enable File Sharing on Remote Access
How to setup Remote Access to your POS (Windows)
How to Download/Install/Update TeamViewer
Control Centre
Adding Additional Control Centre Users
Control Centre: OfficeMate Reports in your Pocket
Control Centre Password Reset
How to get the Control Centre App on a mobile device
Control Centre FAQs
Troubleshooting Control Centre