FAQ & Troubleshooting

• How to reset / log off your Tablet or iPads Remote Desktop Session
• OrderMate License Activation
• OrderMate POS Backups
• POS Software Upgrades
• How to clean a print head on a thermal printer
• How do I receive support?

See all 21 articles

Tablets

• How to lock the orientation on your Tablet / iPad
• Tablet troubleshooting
• How to setup WaiterMate on a Tablet
• How to Change Display / Resolution on your tablet

Remote Access

• How to setup Remote Access to your POS (MAC)
• How to Enable File Sharing on Remote Access
• How to setup Remote Access to your POS (Windows)
• How to Download/Install/Update TeamViewer