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OrderMate Help Guides
Technical & Support
Technical & Support
Cashdrawers
Cashdrawer Setup
How to stop the cashdrawer from opening on EFTPOS transactions
What is an OfficeDrawer?
Webinars
Menu Management Masterclass Webinar
Take-Away Operations Webinar
FAQ & Troubleshooting
Request a OrderMate License Activation Key
OrderMate License Activation
OrderMate POS Backups
POS Software Upgrades
How to clean a print head on a thermal printer
How do I receive support?
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Tablets
How to reset / log off your Tablet or iPads Remote Desktop Session
How to lock the orientation on your Tablet / iPad
Tablet troubleshooting
How to setup WaiterMate on a Tablet
How to Change Display / Resolution on your tablet
Remote Access
How to setup Remote Access to your POS (MAC)
How to Enable File Sharing on Remote Access
How to setup Remote Access to your POS (Windows)
How to Download/Install/Update TeamViewer
The OrderMate Portal
Adding Additional Users to The OrderMate Portal.
The OrderMate Portal Password Reset
How to create a shortcut icon (App) to The OrderMate Portal on your mobile, tablet or computer.
The OrderMate Portal FAQs
Troubleshooting The OrderMate Portal