A Mail Order/Telephone Order (MOTO) transaction is a card-not-present transaction where the shopper provides you with their order and payment details by regular mail (not email), fax, or telephone.
Before you can make MOTO transactions, you need to have this feature enabled.
If you do not already have it enabled please contact email@example.com
To make a MOTO payment:
- Select Transactions > New transaction.
- Enter your Transactions passcode, and select Continue.
- Select Moto payment.
- Enter an amount and confirm.
- Follow the instructions on the display to enter the customer's card number and CVC code.
The terminal may also ask you to enter the customer's postal code (zip code) and house number.
The transaction then follows the normal flow.
Please note that this method of taking a payment is not integrated with the POS.
If you want to balance the transaction in the POS, please follow the below guide;