Summary
Triggers are used to activate events or features in the OrderMate software. A composite trigger is a way that we can create one trigger, but build many sub triggers within it. We could do this for a public holiday so we had one public holiday trigger for the whole year or an account type trigger where we may need a price level to be activated for only some account types.
Creating the Trigger
Example 1 - Multiple Account Types Trigger
- Navigate to Triggers in the navigation panel in OfficeMate
- Select the New icon at the top of the screen
- Name the Trigger eg Dine in
- Select the Type - Composite Trigger (a trigger that contains other triggers)
- Negate will reverse the logic of the trigger, so leave this field blank
- Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required
- Select Any Triggers for the activation strategy so that any of the account types will enable this feature
Next add the Sub Triggers
- Select the Add icon below the Sub-Triggers box
- Name the Trigger eg Table Account
- Select the Type - Account Type Trigger
- Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required
- Select the Account Type eg TABLE
- Select the Green Tick to finalise
- Repeat this step for all for the account types required
Example 2 - Multiple Dates Trigger
- Navigate to Triggers in the navigation panel in OfficeMate
- Select the New icon at the top of the screen
- Name the Trigger eg Public Holidays 2022
- Select the Type - Composite Trigger (a trigger that contains other triggers)
- Negate will reverse the logic of the trigger, so leave this field blank
- Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required
- Select Any Triggers for the activation strategy so that any of the public holidays will enable this feature
Next add the Sub Triggers
- Select the Add icon below the Sub-Triggers box
- Name the Trigger eg Australia Day 2022
- Select the Type - Date Trigger
- Select the Can Override field so this trigger can be manually enabled, or disabled from WaiterMate if required
- Set the Start and End dates for the public holiday
- Set the Start and End Times if required (leave as 12.00AM - 12.00AM if this should be for the whole day)
- Select the Green Tick to finalise
- Repeat this step for all for the public holiday dates required