For venues that receive online payments that are not integrated with OrderMate, such as for deposits or gift vouchers, or when a customer pays directly into a venues bank account, the payments should be applied manually to the customers bill when redeeming them.
Applying the Payment in WaiterMate
For payments that have been received by a venue outside of OrderMate (unintegrated) the payment type required when paying off the account is called 'Internet prepayment'.
- Select the account the payment needs to be applied to
- Select the 'Pay' icon
- Select the Web payments folder
- Select the 'Internet prepayment' payment type
In the WaiterMate 'Takings - This Terminal' report, the internet prepayment type can be seen under the Web section of the report. This figure is included to explain why the sales and the takings would not be the same on this trading day.