This article will explain:
- What our different support channels are
- When to use our different support channels
- What you need to do to be eligible for support
If you need help you can always contact support. Below are our associated support contact options and their uses.
| Contact details | When to use |
|---|---|
|
Phone 1300 667 067 |
Emergencies*, Questions, issues and Configurations |
|
Lodge A Ticket Online |
Non-emergency Questions, issues and Configurations |
|
Online Help Guides |
How to's and guides relating to your OrderMate system. |
|
The OrderMate Portal |
Lodge a support request by clicking the "Support" icon in the menu on the left hand side. For Non-emergency Questions, issues and Configurations |