This article will explain:
- What our different support channels are
- When to use our different support channels
- What you need to do to be eligible for support
If you need help you can always contact support. Below are our associated support contact options and their uses.
Contact details | When to use |
---|---|
Phone 1300 667 067 |
Emergencies*, Questions, issues and Configurations |
Lodge A Ticket Online |
Non-emergency Questions, issues and Configurations |
Online Help Guides |
How to's and guides relating to your OrderMate system. |
The OrderMate Portal |
Lodge a support request by clicking the "Support" icon in the menu on the left hand side. For Non-emergency Questions, issues and Configurations |