This article will explain:
- What our different support channels are
- When to use our different support channels
- What you need to do to be eligible for support
If you need help you can always contact support. Below are our associated support contact options and their uses.
| Contact details | When to use |
|---|---|
|
Phone 1300 667 002 |
Emergencies*, Questions, issues and Configurations |
|
Lodge A Ticket Online |
Non-emergency Questions, issues and Configurations |
|
Online Help Guides |
How to's and guides relating to your OrderMate system. |
|
My Control Centre App and Website |
Lodge a support request by clicking the "i" in the bottom right corner then "Submit Support Request For Non-emergency Questions, issues and Configurations |