This article will explain:
- What is a Printer Notifier?
- How to set up Printer Notifiers
What is a Printer Notifier?
'Printer Notifiers' enable items to appear on additional dockets within the same venue, for the same customers order, without the need to print every item of an order on all dockets. The purpose of this is to give other sections of the venue a clear view of the whole customers order that may have items coming from another area.
There are two ways in which this can be done.
- Adding a note to the secondary docket only
- Adding the actual items and modifiers to the secondary docket
It is also a possibility to use a combination of the above two. For example, the 'Pass' printer may show all the individual items, grouped under their own section and the Pizza or Pasta sections, may just require the note mentioning there are additional sections preparing the same order.
Step 1 - Select the Virtual Printer
The 'Virtual Printer' is how we set up or configure dockets that will be printed at the physical printer. This is where we enable 'Printer Notifiers'.
1. In OfficeMate, navigate to 'Virtual Printers'.
2. Select the name of the virtual printer that requires the notifiers to be enabled for
Step 2 - Enable the Printer Notifiers
- From the dialog box, select all the printers that you would like to be notified under 'Notify Printers'
- This will add the Name of the other docket as a heading at the bottom of the docket eg;
- PIZZA ITEMS
- This will add the Name of the other docket as a heading at the bottom of the docket eg;
- If desired, also select 'Itemised notifiers' to show a detailed list of the items
- This will add the Name of the other docket as a heading at the bottom of the docket AND the items below eg;
- PIZZA ITEMS
- Sml Margarita
- Lrg Pepperoni
- PIZZA ITEMS
- This will add the Name of the other docket as a heading at the bottom of the docket AND the items below eg;
- Make sure to repeat for any other 'Virtual printers' so the communication is on both dockets
Step 2 - Edit the Printer Notifiers
- Once the notifiers have been enabled, it might be necessary to edit the font size or colour to make them clear.
- First, place an order that includes items from both or all virtual printers
- Edit notifiers as required**