This article will explain:

• What equipment is required 
• How to connect the cabling

Please see here for how to Configure a Caller ID Unit in OfficeMate

What equipment is required 

To wire up the caller ID unit you require the following cables and components (this guide assumes that you are using a 2 port caller ID and have 2 incoming phone lines): 

• 1 x 2 Port Whozz Calling? POS Caller ID Unit
• 1 x Network Switch
• 2 x Network Cables**
• 2 x RJ11/12 Phone Splitters
• 6 x Phone Cables** 

Please Note: The length of these cables will depend on how far away one component is from the other. The diagram below should be followed as a point of reference as to how long these cables should be. 

Connecting the Cabling

1. Plug 2 of the phone cables into the incoming phone points on the wall.
2. Plug each of these phone cables into the end of the phone splitter that only has 1 jack.
3. Plug one 1 of the phone cables going from the other end of the phone splitter into the caller ID unit. Do this for the other splitter as well (ports will be labeled line 1 & 2)
4. Use the remaining 2 phone cables to now connect the phones to the splitters.
5. Connect a network cable from the LAN port on the back of the caller ID unit into the network switch.
6. Make sure there is a network cable leading from the network switch to the OrderMate server (this should have been done during installation of the system). 

Please see the diagram below for further information:

Configuring the caller ID unit