Summary
In OrderMate, a cover is another term for "patron" or "customer". There are several ways in which this concept can be reported on.
There are 2 ways to configure the way in which the number of covers that have been served in the venue are reported. See guide for configuration Configure Covers
The Reports
The "Dollars per head" report breaks down covers per table section, and if using the "Covers by Item" method, it will also report on covers per account type. This report can be run as a daily report which gives the total covers for each day (shown below). The report can be filtered by a date range and/or customer category and/or a time range filter.
To view a printable or saveable report, simply click the "Report" tab and choose to save or print.
The "Day of Week covers" will display the average cover numbers for each day of the week taken over a date range. This report will give an idea of the average number of patrons coming in each day of the week.
This report can also be run on a weekly or monthly basis, giving the total covers for each week or each month in the selected date range.
In addition to the dollars per head report, the covers figure can be can be viewed in several places throughout the OrderMate system. They are:
| Report Name | Report Location |
|---|---|
| Takings Docket | WaiterMate |
| OfficeMate Reconciliation | OfficeMate |
| Dollars per Head | OfficeMate |
| Control Centre Store Dashboard | Control Centre |
| Daily Summary | OfficeMate |