- Mac OS 10.7.3 or higher (If you have an older Mac, which uses a Power-PC processor, rather than an Intel processor, you will not be able to upgrade your OS to the required version to run our software. You can find what processor your Mac has by opening the system menu in the top right hand corner and opening “About This Mac”.)
- If you are not going to be using OfficeMate away from the venue, you will need to first establish a VPN connection to your venue in order to run OfficeMate.
- You will need the administrator password for your Mac handy.
- Open the Terminal application, this can be done by typing “Terminal” in the top right of your screen.
- Once you have terminal open you will need to type “sudo nano /etc/hosts”. (Note the direction of the slashes. If the slashes are in the other direction a different file will be opened and any settings will not take effect) Press "Return".
- You will be prompted for your password. When you are entering your password no characters will appear on the screen, simply type your password and press enter. Once this has been complete the host file will be open in the terminal application.
- On a new line in the host file you will need to type the local IP address of the server, then press the tab key on the keyboard, followed by the hostname (computer name) of your server. An OrderMate technician can provide you with this information, but the standard for OrderMate installs is "192.168.0.100 ORDERMATE"
- Once the host file has been configured correctly you will need to save the changes that you have made to the host file. To do this you will need to press “control + X” on your keyboard.
- You will then be asked the file name that you wish to save these changes to. Just press return on your keyboard. (Do not change what is written as the file name or OfficeMate will not be able to load and your Mac will have much longer boot times.)
- You will then be brought back to the terminal screen that you began on. In order for these changes to take effect you will need to clear the system cache. This is done by typing “dscacheutil –flushcache” in the terminal application, and then pressing enter. This will usually take less than 10 seconds to complete. Once this has been done you can close the terminal application.
If all of the above steps have been completed correctly, running OfficeMate on your Mac is now within reach. If you are away from the venue, you will need to connect to the VPN, if you are on the local network you are ready to go!
- Launch your web browser and type the IP address of your server into the address bar (usually 192.168.0.100). If you have completed the above steps correctly you will see a web page load. Simply two finger (right) click on the red OfficeMate button and select “save linked file as” and save it to your desktop.
Once you have done this you may close your web browser and double click on the OfficeMate shortcut you have just created on the desktop. The first time you launch the software you will be told that your Java version is unstable, just check the box to not remind you until the next update and click later. Officemate will then start loading up and then you are done.